Terms and Conditions: Reata Jet Charter Brokerage Please read these Terms and Conditions ("Agreement") carefully before accessing or using the services provided by Reata Jet, a jet charter brokerage ("we," "us," or "our"). By accessing or using our services, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you may not access or use our services. 1. Services: Reata Jet operates as a jet charter brokerage, providing access to a network of aircraft operators and arranging private jet charters on behalf of clients. We act as an intermediary between the client and the aircraft operator, facilitating the booking process and ensuring compliance with applicable regulations. 2. Charter Arrangements: a. Pricing and Availability: We strive to provide accurate pricing information and availability of aircraft. However, all pricing and availability information is subject to change without notice and should be confirmed at the time of booking. b. Aircraft Selection: We will assist you in selecting an appropriate aircraft based on your requirements. The final decision regarding the choice of aircraft remains with the client. c. Operator Selection: We work with a network of pre-screened aircraft operators. While we endeavor to ensure that all operators meet industry standards, we do not guarantee or warrant the performance or safety of any operator or their aircraft. 3. Booking Process: a. Reservation Request: To request a jet charter, you must provide us with accurate and complete information, including the desired travel dates, destination, passenger count, and any other specific requirements. b. Confirmation and Payment: Once your reservation request is received, we will confirm the availability of the requested aircraft and provide you with a detailed quote. A deposit or full payment may be required to secure the booking, and the payment terms will be communicated to you at the time of reservation. c. Operator Agreement: By booking through Reata Jet, you authorize us to enter into an agreement with the aircraft operator on your behalf. The terms and conditions of the operator's contract, including any cancellation policies, will apply to your charter. 4. Payment: a. Pricing and Fees: The quoted price for the charter will include the base charter rate, taxes, fuel surcharges, landing fees, and any other applicable fees or charges. Additional expenses incurred during the charter, such as catering, ground transportation, or de-icing fees, may be billed separately. b. Payment Method: We accept various forms of payment, including credit cards, wire transfers, or other methods agreed upon in advance. Payments must be made in the currency specified by Reata Jet. c. Cancellation and Refunds: Cancellation policies may vary depending on the specific operator and the terms of their agreement. Any applicable cancellation fees or refunds will be communicated to you at the time of booking. 5. Liability and Insurance: a. Limitation of Liability: Reata Jet shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to any injury, loss, or damage to persons or property. b. Insurance: Aircraft operators are required to maintain appropriate insurance coverage for their operations. However, it is your responsibility to obtain any additional insurance coverage, such as trip interruption or travel insurance, if desired. 6. Privacy and Data Protection: a. Privacy Policy: We respect your privacy and handle your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. b. Consent to Communication: By using our services, you consent to receiving communications from us, including emails, SMS, or phone calls, related to your charter bookings or other relevant information. 7. Modifications and Termination: a. Modifications: We reserve the right to modify, suspend, or terminate our services, including these Terms and Conditions, at any time without prior notice. Any changes to this Agreement will be effective upon posting the revised version on our website. b. Termination: Either party may terminate this Agreement at any time for any reason by providing written notice. Termination shall not affect any rights or obligations accrued prior to the termination date. 8. Governing Law and Dispute Resolution: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Reata Jet operates. Any disputes arising out of or relating to this Agreement shall be resolved through negotiation in good faith. If the dispute cannot be resolved amicably, either party may initiate legal proceedings in the competent courts of the jurisdiction. 9. Entire Agreement: This Agreement constitutes the entire understanding between you and Reata Jet regarding the subject matter herein and supersedes all prior agreements, understandings, and representations, whether oral or written. If you have any questions or concerns about these Terms and Conditions, please contact us at [contact information].